Educational Cloud test

International Programs wants to track the emergency contacts for students who are studying abroad. Which functionality should a consultant implement to meet this requirement?. Relationships. Household Accounts. Affiliations. Success Teams.

An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents. Parbot. Studio. Architecture. App on the AppExchange.

A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants. Which EDA object should the consultant use?. Course Offering. Course Connection. Term Grade. Program Enrollment.

A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor. Which two Customer Community licenses can be used which Advisor Link?. Customer Community login. Customer Community Plus. Customer Community Plus Login. Customer Community.

A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ............................... What should a consultant create to meet the requirement?. Public Group. Success Team. Chatter group. Queue.

The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook. Which solution should the office consider?. email Studio. Audience Studio. Social Studio. Interaction Studio.

University Advancement staff are required to authenticate to internal systems both by logging in with a username and password and by authenticating vis an app on their phone. Which identity management feature should the consultant recommend to meet this requirement?. Single sign-on. Multi-factor authentication. Connected apps. Social sign-on.

The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users. What should the consultant discuss with the client?. Unlimited Edition requires a full Salesforce license. Education Data Architecture requires a Community license. The business user case requires a Lighting Platform Plus license. The business user case requires a full Salesforce license.

A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation. Which two communication examples should a consultant recommend? Choose 2 answers. User contest,Post go-live recap. Post go-live recap. Teaser email. Project sponsor profile.

. A school district wants a free platform to instruct students on data visualization. Which solution should the consultant recommend?. Tableau CRM. Student Success Hub. Tableau Public. Trailhead.

A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org. How should the consultant prepare for implementation?. Choose a middleware tool to integrate ED. Build applicable API customizations. Export all existing Salesforce data. Map Salesforce custom objects to EDA objects.

A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes. Which EDA object indicates a class is available for a given term?. Course Connection. Attendance Event. Time Block. Course Offering.

A Recruitment office wants to use Pardot and Salesforce with the Education Data Architecture (EDA) to manage campaigns and track prospective students. Which compatibility consideration should the consultant discuss with the office?. EDA requires custom automation for lead conversion. Pardot is incompatible with the Household account model. The Do Not Contact TDTM record must be disabled. Pardot can only create Leads and Contacts.

A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study. Which object in EDA indicate a student's major?. Education History. Relationship. Program Plan Requirement. Program Enrollment.

The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management. Which Marketing Cloud product should the consultant recommend?. Advertising Studio. Social Studio. Interaction Studio. Email Studio.

A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality. Use the yaml file from Salesforce.org GitHub. Use a Salesforce.org community solution. Use third-party apps that are powered by ED. Use third-party apps that are EDA ready.

The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality. Which solution should the consultant recommend?. App on the AppExchange. Elevate and Giving Pages. Gift Entry Manager. Event Monitoring.

A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org. What should the consultant advise?. Work.com Command Center operates in a separate org. Install Work.com Command Center in existing org. Leverage Student Success Hub. Use third-party app from AppExchange.

A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting. Which consideration should the consultant discuss with the university?. The recommended default Account record is the Administrative Account record type. A new Program Enrollment record will automatically be created when a new Contact is created. Multiple address management can only be enabled for the House Account record type. Contact are private only to Administrative Account record type.

The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with EDA. Which two steps should the consultant take to meet this requirement? Choose 2 answers. Create an Affiliation mapping to the Primary Chapter field in EDA Settings. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record. Create a custom picklist value for Alumni Chapter on the Affiliation object and Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.

The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration. What should the consultant discuss first with the school?. Leadership sponsorship. Business objectives. Metric identification. Capacity to administer.

The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives. Which solution should the Marketing team consider that will enable former students to update their email address?. social Studio. experience Cloud. Salesforce Engage. Salesforce Anywhere.

A university dean wants to refer students for summer engineering internships and requests a list of people who earned high final scores in the Intro to Civil Engineering class. Which objects should the consultant include in the report?. Program Enrollment with Contact. Term Grades with Contact. Education History with Account. Course Connections with Academic Program.

A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing. Which item should be excluded from the testing scope?. User experience in production. Large data volumes. Data load simulation. Average versus peak performance.

A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce. Which integration approach should the consultant recommend?. Lightning Connect. Salesforce Data Import Wizard. ETL tool. Salesforce Data Loader.

A school is considering leveraging Student Success Hub. Which operational requirement should the consultant confirm?. Einstein Bots must be enabled prior to installing Student Success Hub. Student Success Hub requires Education Data Architecture (EDA). Read, Create and Edit access to Contacts, Accounts, and Cases is required. Student Success Hub requires the K-12 Architecture Kit.

The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record. What account model should the consultant select?. Standard Account. Person Account. Household Account. Administrative Account.

A law school wants a recruitment and admissions system with a multichannel marketing tool, Admission officers want an application portal they can brand. Marketers want an integrated social listening tool. Which solution set should the consultant recommend?. Education Cloud, MuleSoft, Anypoint Platform, Pardot. Education Cloud, Elevate, Experience Cloud. Education Cloud, Experience Cloud, Marketing Cloud. Education Cloud, Nonprofit Cloud, Marketing Cloud.

Recruitment Staff want to use their university login when accessing Salesforce. Which identity management feature should the consultant use?. Named Credentials. Two-factor Authentication. Social Sign-On. Single Sign-On.

A university is experiencing performance degradation issues such as record locking, long search times, and long record save times. What is the likely cause for all of these issues?. TDTM. Insufficient code coverage. Data skew. Insufficient data storage.

Recruiters want to visualize the number of prospective students at various stages in the recruitment process. Which report chart should the consultant implement?. Application Tabular report. Education History dashboard. Program Enrollment dashboard. Opportunity Funnel report.

An elementary school district has evaluated Nonprofit Success Pack and now wants to evaluate the K-12 Architecture Kit. Which action should the consultant take?. Install the K-12 Architecture Kit from the AppExchange. Start a new K-12 Architecture Kit trial. Make K-12 Architecture Kit record types available to profiles. Install the K-12 Architecture Kit from GitHub.

A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor. What should the consultant recommend to meet the requirement?. Success Teams. Queue Management. Appointment Scheduling. Assignment Rules.

The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans. Which two options are required to use Advisor Link? Choose 2 answers. Person Accounts. Customer Community Plus. Lightning Scheduler. Education Data Architecture and persona ccounts.

A college is interested in best practice and tips on Salesforce date foverance. Which resource should the consultant recommend?. IdeaExchange. Trailblazer Community. Partner Community. AppExchange.

During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout. What is the impact of creating a Contact without a parent Account?. Contacts are private only to the record owner, and inaccessible to other users. Contacts are at risk of ownership data skew, which may result in performance issues. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity. Contacts are public to all users, potentially sharing sensitive data.

A business school will implement Salesforce for its MBA recruitment and admissions. Which two roles should participate in the Salesforce Center Excellence? Choose 2 answers. President of the university. University technology vice president. Recruitment and admissions leader. Salesforce system admin $ Recruitment and admissions leader.

The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources. Which two options should the consultant recommend to meet the requirement? Choose 2 answers. Knowledge. Queues. Bots AND Knowledge. Live Chat.

Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time. Which solution should the consultant recommend?. Gmail Integration. Custom automation. Einstein Activity Capture. Salesforce Inbox.

The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Which Salesforce solution should the consultant recommend?. Tableau CRM. Nonprofit Success Pack. Einstein Prediction Builder. Insights Platform Data Integrity.

An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school. Which solution should the consultant recommend?. Advisor Link Pathways. Tableau Prep Builder. Einstein Next Best Action. Einstein Prediction Builder.

A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account ................................................ Records in Salesforce is Integration User. What should the consultant discuss with the university?. API call limits. Ownership data skew. Account data skew. OAuth token limits.

An elementary school wants to implement an out-of-the-box solution to track enrollments by grade. Which solution should the consultant recommend?. K-12 Architecture Kit. Nonprofit Success Pack. Education Data Architecture. Program Management Module.

A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses. Which solution should the consultant recommend to meet the requirement?. Salesforce CPQ. Financial Service Cloud. Salesforce File. A third-party app.

A university wants a Salesforce solution that manages student applications and application reviewer assignments. Which solution should the consultant recommend?. Program Management Module. Case Management. Admissions Connect. Student Success Hub.

A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in their existing Salesforce environment. What are two considerations the consultant should discuss with the institution? Choose 2 answers. Use EDA record types for student contacts and lead management. Person Accounts are unsupported in ED. Person Accounts can only be merged with Administrative Accounts. and Person Accounts are unsupported in ED. A support ticket is required to disable Person Accounts.

The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program. How can the consultant meet the business requirement?. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard. Set View Dashboard As to the Dean and share it with program directors. Add a dashboard filter to the Dean's dashboard and save it to All Folders. Set View Dashboard As to the dashboard viewer and share it with program directors.

Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA). Which two objects should the consultant use? Choose 2 answers. Attribute. Case. Case Comment and Case. Behavior Response.

A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians. Which two solutions should the consultant recommend to meet the requirement? Choose 2 answers. Salesforce CPQ. K-12 Architecture Kit and Third-party application. Third-party application. Nonprofit Success Pack.

A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets. Which solution should a consultant recommend?. Salesforce Identity. Digital Engagement. Einstein Next Best Action. Service Cloud.

What should a consultant recommend to a university that wants a successful Data Governance committee?. Create a Center of Excellence queue. Set up a Salesforce Adoption Dashboard. Refer committee members to Trailhead. Use RACI matrix to define member roles.

A consultant is setting up Student Success Hub for a university. A Contact record has already been created for a student. Which two steps should a consultant take to set up a student in Student Success Hub? Choose 2 answers. Create a Student Case record. Create a User record. Create a Household Account record. and Create a User record. Create an Administrative Account record.

A consultant is enabling Course Connections for the first time in the Education Data Architecture. What should the consultant do first?. Run Course Connections Backfill. Set up Course Offering Schedule. Disable Course Enrollments. Set Record Types for Course Connections.

A university uses the Education Data Architecture (EDA) to manage its prospective and current students. The student Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system. What should the consultant recommend?. Disable address-related Trigger Handler records. Disable all EDA and custom Trigger Handler records. Set record-level trigger firing based on the Account record type. Set the Default Account Model to Administrative.

A university's IT department uses a version control-based process for its system development and enhancement. The department wants to test the new features the consultant has configured in a dedicated, short term Salesforce environment. What should the consultant use to meet the requirement?. Scratch org. Developer Edition org. Full sandbox. Partial Copy sandbox.

A CRM committee for a university has asked a consultant about the major release cadence of Salesforce.org and Salesforce.com platform enhancements. When are Salesforce.org releases?. Approximately two weeks after Salesforce.com releases. Approximately one month before Salesforce.com releases. Approximately two weeks before Salesforce.com releases. Approximately one month after Safesforce.com releases.

How should a consultant prepare for a successful Education Cloud discovery session with an institution?. Create an Education Cloud storyboard. List the current challenges in education. Build the institution's technology roadmap. Review the institution's strategic plan.

A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce. What should the consultant reference to complete this task?. EDA Data Dictionary. Lightning Connect. Data Loader. EDA Settings.

A large online university uses Salesforce with the Education Data Architecture (EDA) to manage its operations. Its Salesforce environment has a large volume of records and it takes a long time to search and generate list views. Which feature should the consultant use to resolve the issue?. MuleSoft Anypoint Platform. Custom Index. Data Loader error logs. Table-Driven Trigger Management.

A university Advancement office wants to track school historical data for tagged outreach and donation opportunities. Which Education Data Architecture functionality should the consultant recommend?. Education History. Program Plan. Relationship. Attribute.

The International Studies office is using Salesforce to manage admissions and scholarship awards programs. The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template. Which solution should the consultant recommend?. Salesforce reports. A third-party app. Salesforce Files. Extended Mail Merge.

A university is planning an enterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase. What is a standard feature of EDA?. Student Advising. Event Management. Degree Auditing. Address Management.

A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management. Which two solutions should the consultant recommend? Choose 2 answers. Third-party form builder app. Digital Engagement. Interaction Studio. Admissions Connect and Third-party form builder app.

The director of advising wants to better understand why students are meeting with their advisors. Which Advisor Link Feature should the consultant include in a report?. Success Plan Type. Alert Reason. Appointment Topic. Case Status.

The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising. Which two Education Cloud considerations should the consultant discuss with the Association? Choose 2 answers. Configure Relationships to track alumni connections. Use Grants Management to track alumni scholarships. Install Insights Platform to understand alumni data. Leverage a third-party app to support event management. and Configure Relationships to track alumni connections.

A consultant for university has built customizations in a sandbox environment that is a different version from the production org. What should the consultant do first to avoid any issues?. Package the customizations, refresh the sandbox and reinstall the customization. Manually update the production org by installing the release update from Github. Submit a case to Salesforce Support to update the production org. Deploy the customizations into the production org via change sets.

Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have manage. They want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria. Which solution should consultant recommend?. foundation Connect. Salesforce Inbox. Pardot. Marketing Cloud.

College advisors want assistance proactively identifying student issues as they arise. Which functionality in Student Success Hub should the consultant recommend?. Advising Events. Mass Actions. Early Alerts. Success Plans.

An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content. What should a consultant recommend to meet this requirement?. Salesforce Data Management Platform. Einstein Account-Based Marketing. Pardot Business Unit. Marketing Cloud Business Unit.